December 19, 2016

Security concerns facing Whatcom County businesses are real. In the past year Tech Help and Big Fresh have dealt with the following real security problems (and this is a fraction of the list): Client opened an email and ran an…

September 5, 2016

Joel has recently joined the IT gurus here at Tech Help. Transplanting from Kansas to be closer to family, Joel is mostly self taught, and is a certified ethical hacker and security analyst with 18 years of experience. Having held…

August 10, 2016

We’re known for testing the functionality of networks and computers, but once in a while you can catch us testing the waters of Bellingham Bay! We took a break from the office last week to do some team building and, well, work…

July 27, 2016

  You might have arrived to that place where technology is no longer your best friend. There’s nothing worse than a slow computer when you’re on a tight deadline. Here are our suggestions for optimizing your computer’s performance so you…

July 25, 2016

  If you’re a small business seeking to streamline communication, organization, and effort, then this blog post is for you. It can be overwhelming as you try to figure out how to get your business set up for success, so…

July 14, 2016

I haven’t started playing the world’s most talked-about mobile app game, Pokémon Go, because I know I’ll become addicted and drain my phone’s battery. The idea of a dying cell phone sends shivers up my spine. Must. Stay. Connected. I’m…

July 6, 2016

Recently, we had the great privilege of hosting Tom Gurney for an internship. Under the supervision of one of our super cool techs (Tracy), Tom was able to experience working for a tech company while helping with a company-wide move,…

July 1, 2016

In the world of technology, there are always running debates over which product is the best. There are famous debates for specific products that often invoke passionately loyal consumers to argue in internet forums or think pieces regarding why their product or…

June 24, 2016

Now that we have officially been in our new offices for an entire week, we have almost entirely settled in and nestled up to our new space. We love our new office and though we have a few items left…

June 17, 2016

In case you missed it, Tech Help has officially moved buildings. Though our trek was short (our old building is right across the green from our new building!), we are very excited for our future. Our new set-up is more…

June 15, 2016

BIG FRESH AND TECH HELP MOVING TO NEW BARKLEY VILLAGE LOCATION Bellingham, Wash., June 15, 2016 — Bellingham-based web development company, Big Fresh, and its technical support division, Tech Help, are moving to the Olympic Building at 2219 Rimland Drive…

June 7, 2016

If you live in the Pacific Northwest, chances are pretty high that you have heard rumors of “the big one” — that infamous earthquake that is inevitably going to hit very close to home one day. The New Yorker ran…

May 26, 2016

  Every great once in awhile, we get the opportunity to be a model. Okay, maybe not all of us get that opportunity, but our very own Josh sure did. Before Josh joined the wonderful team at Tech Help, he earned a…

May 9, 2016

Recently, we had the opportunity to work with the newly renovated and renamed Four Points by Sheraton in Bellingham. The Four Points hotel has some of the most beautiful meeting areas and event spaces in town. With 132 guest rooms…

April 29, 2016

Last Friday, we had the opportunity to head to Technology Alliance Group for Northwest Washington’s awesome TechExpo. The event was held at the Four Points by Sheraton and was an excellent way to connect with other local technology experts. The event allowed…

April 21, 2016

We have great news! Samuel has joined the team! Samuel comes to Tech Help with an Associate Degree earned from Everett Community College. Besides being certified in CCENT (Cicsco), CompTIA, and a plethora of MTA categories, Samuel is interested in furthering his…

April 18, 2016

Our friends at Technology Alliance Group for Northwest Washington are hosting an awesome technology event this Friday, April 22nd at the Four Points by Sheraton. The Northwest TechExpo + Job Fair is a great way to either showcase your Pacific…

April 15, 2016

You already know what we do (and if you don’t, you should!) but do you know how you can reach us? At Tech Help, we offer comprehensive on and off site remote computer and network support services for a huge…

April 5, 2016

The calls and texts start pouring in. Dozens of your friends and acquaintances want you to know they’ve just received a secure email from your account regarding a document that you’ve sent them. Chances are if your friends are receiving…

April 1, 2016

We know today is April 1st and we know that traditionally, people play a lot of pranks, tell a lot of jokes, or simply act kind of goofier than usual on April Fools’ Day. Here at Tech Help, we don’t…

March 24, 2016

We are proud to announce that our very own Josh has been promoted from Account Technician to Account Manager! With Josh’s new role, he will tackle increased responsibility and more client planning. Using specific strategic project implementation, Josh will be…

March 18, 2016

Here at Tech Help, we offer on-site and remote computer and network support services for businesses of all sizes. Because we live in such a great community with a wide variety of local businesses, we have quite a diverse client…

March 11, 2016

Jess Reeves is one of our favorite people. Let us tell you why. For the past 14 years, Reeves has spent his time collecting computers from local businesses in order to help families in need. His mission began when he…

March 4, 2016

Are you an experienced IT professional looking for a brand new opportunity? We are hiring! If you have ample experience helping businesses and clients solve their computer woes, we would love to have you join out team. We are looking to…

February 26, 2016

Our team is always hard at work, both on and offsite. Recently, we had the opportunity to work on a wiring project for one of our excellent clients. We had a blast (though it was toasty!) re-wiring some areas of…

February 19, 2016

We pride ourselves on being Whatcom County’s leading tech support provider, but have you ever wanted a little behind-the-scenes glimpse into Tech Help? Our technicians are always hard at work, but we like to make time out of the day…

February 12, 2016

Congratulations are in order! Every great once in awhile, we need to take a break from our regularly scheduled technology information to extend congratulations to one of our own. Micah, our Team Lead, Account Manager, and System Engineer, is getting…

February 10, 2016

In this quarter’s Business Pulse Magazine, we discuss the importance of Apple, Samsung, and Android Pay. We also recommend the eight best apps for skiers and snowboarders–have fun hitting the slopes! To read the article, head over to Business Pulse Magazine.

January 20, 2016

Though you may be familiar with some of the services we at Tech Help offer, it is always nice to be reminded. We pride ourselves on our strong connection to the Whatcom County community and would love to be there…

December 18, 2015

We wish you a very happy holidays, wonderful Tech Help Clients! Due to the upcoming holidays, we have a bit of a schedule change this week and next. We will be closed on Christmas Eve at noon and all of Christmas Day in order…

December 18, 2015

You’re right, it is almost Christmas–but that doesn’t mean it is too late to get that tech-loving person in your life a great gift. For all of you late-shoppers (it’s okay, you can admit it), here are some last minute…

December 9, 2015

Welcome to WordPress. This is your first post. Edit or delete it, then start writing!

November 25, 2015

Heads up Tech Help Clients! We will be closed this Thursday and Friday, November 26th and November 27th. We love the holidays and love spending time with our families and we hope you get to do the same If you…

October 29, 2015

We had the pleasure of attending the 2015 Northwest Business & Cross-Border Expo this week. Along with Big Fresh, we had the opportunity to represent our company, answer questions, and talk tech!

September 15, 2015

With technology constantly changing, evolving viruses and hacking threats to businesses becoming more sophisticated, there are several things that you should pay for to protect yourself and your data from harm, deletion, or theft. Here is a list of the…

August 7, 2015

We had the honor of participating in an awesome event put on by our friends at TAG (Technology Alliance Group for Northwest Washington). The In It To Win It event was a blast and we helped raise funds to provide scholarships…

July 31, 2015

Our Tech Help division belongs to a much bigger team–a team that we love and are proud to call our family. We had so much fun hanging out with the entire group at our NVNTD Staff Barbecue this week. Good…

June 25, 2015

Microsoft didn’t exactly please its business audience with Windows 8.1 – adoption has been awfully slow. (And now will likely halt with this new version on the horizon.) To that end, Microsoft even noted that the company is “looking to…

May 4, 2015

March 24, 2015 – Bellingham, WA Bellingham, Wash., March 24, 2015 – Bellingham based Tech Help, an I.T. solutions company and a division of Big Fresh, has acquired Ovation Technical Services (Ovation Tech.)  Ovation Tech has serviced over 50 clients…

April 10, 2015

Password strength is of the utmost importance, whether you realize it or not. Some of us might rely on a trusty ol’ password–the first complicated one we ever created, or something that we use for literally everything. As reported on…

March 24, 2015

FOR IMMEDIATE RELEASE TECH HELP ACQUIRES LOCAL IT COMPANY OVATION TECHNICAL SERVICES Bellingham, Wash., March 24, 2015 – Bellingham based Tech Help, an I.T. solutions company and a division of Big Fresh, has acquired Ovation Technical Services (Ovation Tech.) Ovation…

February 9, 2015

Microsoft will end support for Windows Server 2003 on July 14, 2015. Now is the time to migrate. End of support for Windows Server 2003 can have a dramatic impact on your business. It will mean no more updates or…

November 18, 2014

Black Friday and Cyber Monday continue to be huge shopping spectacles. Brick and mortar stores are now opening on Thanksgiving Day, and Cyber Monday deals are extending through the following week. As these holiday shopping deals begin to appear, more…

November 18, 2014

Microsoft has revealed that hundreds of millions of Windows computers are vulnerable to an attack which could allow an attacker to remotely take control of their system. The bug, which was uncovered by Microsoft itself, affects all modern versions of…

May 28, 2014

The travel season is fast approaching, and juggling tickets, hotel reservations, rental cars, itineraries, and other plans can be maddening. We researched, and spoke internally about our favorite apps and came up with a list to help you get around…

May 24, 2014

eBay issued an official declaration on Wednesday, May 21, 2014 that one of its databases had been hacked. The worst part? This database, which housed users’ passwords, was compromised. But, there is a silver lining to all of this –…

May 20, 2014

With news breaking April 7th regarding an Internet security issue known as the Heartbleed bug, I thought it beneficial to outline how businesses might be impacted by this and what they should do to protect themselves. The Heartbleed bug relates…

May 2, 2014

Over the weekend Microsoft confirmed a new zero-day vulnerability that affects every version of Internet Explorer. This exploit named Operation Clandestine Fox affects all versions of Internet Explorer from version 6 to 11. This security vulnerability caused the Department of…

April 12, 2014

In the wake of widespread media coverage of the Internet security debacle known as the Heartbleed bug, many clients are understandably anxious to know what they can do to protect themselves. Here’s a short primer: The Heartbleed bug concerns a…

December 17, 2013

Upgrade NOW to avoid downtime later. As you may have already heard, starting on April 8, 2014 no new security patches for Windows XP will be produced. This doesn’t mean Windows XP systems will stop functioning, you can continue to…

December 12, 2013

You know us as the Tech Help company that has been providing businesses with computer solutions for over 12 years. In addition to expanding Tech Help’s current business division, we are excited to announce the launching of Tech Help Home,…

November 13, 2013

CryptoLocker is a ransomware program that was released around the beginning of September 2013 that targets all versions of Windows including Windows XP, Windows Vista, Windows 7, and Windows 8. CryptoLocker is spreading via various phishing campaigns, including some from legitimate businesses,…

July 17, 2013

In the summer 2013 issue of Business Pulse magazine (page 92), we wrote an article about the ever-popular subject of 3-D printing. For those that don’t subscribe to Business Pulse magazine (shame on you) here is the article written by…

May 9, 2013

We went around and asked members of our staff the App they use the most on their smartphone. Here’s what we found: 1. Rob’s favorite app on his Samsung Focus (Windows Phone) is: MLB MLB Now provides you with current…

April 26, 2013

We stumbled across this gem. Oh how we love internet gems. Watch a woman from the 1990s explain what a computer is. My how things have changed!!

April 23, 2013

Check out our recent Life In the Tech Lane article in Business Pulse Magazine. We answer the trending question: what should you do to avoid Java hackers.  We’re on page 78 of the Spring 2013 issue!

February 18, 2013

Whether you’re an iOS, Android, Blackberry, or Windows user, apps can help make your life more productive and manageable thanks to their functionality and sleek designs. Here’s our top 10: 1. Dropbox is a free service that lets you bring…

February 18, 2013

Chrome Type “chrome://plugins” into your address bar. This will bring up a new tab. Find the item on the list that reads just plain “Java” and click below it where it says “Disable” in blue. Restart your browser. Safari Choose…

January 18, 2013

Find out more at: http://team.nvntd.com/pc-network-technician-for-tech-help-team/

October 15, 2012

For version 2 of our Life in the Tech Lane article, in the October 2012 issue of Business Pulse Magazine, we discuss two trending topics: Windows 8 – Should you run out and buy it? How to avoid scams phishing for information…

October 12, 2012

Those pesky hackers are getting clever in their thievery. We’ve received a number of calls recently concerning the “FBI Popup.” This popup is a virus meant to look as if your computer has been commandeered by the FBI and held…

September 11, 2012

Tech Help has been asked to write a technology column in the newly revamped Business Pulse Magazine. In the Summer 2012 issue we tackled 2 trending topics: What is cloud computing? Should I use it? What is the best way…

September 10, 2012

Tech Help offers comprehensive on-site and remote computer and network support services for businesses of all sizes. Our certified and experienced technicians are focused on providing excellent customer service while maximizing productivity and minimizing technology hassles.