History

Tech Help was started in 2000 to serve a growing need in Whatcom County. Doug, a former math-teacher-turned-techie, was always helping neighbors, friends, and family members with their technical woes. As more and more people started asking him technology-related questions, he realized an undeniable need for an affordable tech support company in Bellingham.

After running Tech Help for two years, Doug partnered with Mark Lee. Mark, a marketing and designing champion, got his professional start working at an ad agency. After working for a few ad agencies, magazines, and print companies, Mark’s career evolved into web design. Doug and Mark both had the same passion for leveraging technology – Doug on the tech side and Mark on the marketing/design side.

Mark and Doug launched Big Fresh in 2002, which offers website development and design to small businesses in the Pacific Northwest, and merged the new creative agency with the growing Tech Help team.

Meet the technicians at Tech Help.