Tech Help has been serving Whatcom and Skagit counties since 2002. Our diverse team works with a variety of industries, such as educational institutions, small-to-large corporations, non-profit organizations, government entities, and financial institutions. Due to the diversity of our clients, we are constantly working with set budgets and creating innovative, proactive, and cost-effective solutions. We work with our clients to design, implement and support solutions, network & systems infrastructure that focuses on improving overall operations.
Our team is certified in the latest technologies and able to service computer hardware, software, business networks, and business applications with exceptional customer service. We help help our clientele with an array of IT issues and solutions by combining stellar customer service, tremendous experience, and our expertise in a wide variety of Microsoft products.
At Tech Help, your success is our primary goal because we fully recognize that your success ultimately drives ours.
Tech Help is a Microsoft Small Business Specialist. In addition, we have established various relationships with vendors and partners which helps us provide the best possible technology solutions.
Do you love technology and helping others? Email us your resume!
Jeremiah graduated from Seattle Pacific University with a degree in Business Administration with an emphasis in Information Technology. He has worked in IT for 20 years and sales/customer service for over 12 years. He is passionate about excellent customer service and matching appropriate IT solutions with his clients. Jeremiah lives in Skagit County with his wife and two kids, and loves hiking, sports, and BBQ/smoking on his Traeger.
Tracy has been involved in the IT field for nearly 20 years, working in a variety of fields including networking, multimedia, and technical productions. Tracy also has a degree in Business Management. In his free time, Tracy is a Personal Trainer and Health Coach.
Joel comes to Tech Help after relocating from Kansas. An 18 year specialist in security and Windows servers, he got his first computer - a TRS 80 - in 1981, and learned to write his own programs as a kindergartner (his knock-knock joke generator was a real hit).
From there he has held a variety of IT positions. Mostly self taught, he is a certified ethical hacker and security analyst. He is a strong advocate for technical security and compliance, and is eager to help clients close vulnerability gaps utilizing outsourced IT. In his spare time he’s an avid reader and gamer.
Colby brings a over a decade of experience in Information Technology to our team, having held positions in many different industries including higher and primary education, medical and more. With a passion for helping people she uses her experience and skills to bridge the gap between humans and technology. Outside of work she enjoys spending time with her family, an affection for animals and is a HUGE Seahawks fan.
(Queue in Game of Thrones Intro) Since completing his Network Administration Diploma at CDI College in Burnaby, BC, Josh has gone on to become a CompTIA A+ certified tech. For the past 13 years he’s built up extensive experience in networking, software, hardware, telecommunications, Windows Operation Systems, Mac OSX and Microsoft Office (to name a few.) In addition to his technical ability, Josh is extremely relational. He prides himself on being a team player, going the extra mile for new customers, listening to their needs and explaining clearly what processes have taken place. He’s a family man, who lives with his wife, 3 sons and daughter in Bellingham, WA. He enjoys all sports, quality family time, movies music, fantasy football and Reese’s Peanut Butter Cups, all which mold him into a well-rounded IT guru.
After studying computer networking at Bellingham Technical College, Eli interned at Industrial Credit Union and SPIE where he gained valuable help desk experience. Beside his education and intern experience, Eli is CompTIA A+ certified and has been told that he explains computer issues in a clear and concise way. Eli is a lifetime Whatcom County resident and loves hiking, playing guitar, and occasionally singing at open mic nights.
During his 7+ year career in the United States Navy, Casey was recipient of multiple awards for outstanding performance and professionalism. A proven natural leader and teacher, he's headed-up teams of 50+ people in dynamic fast-paced environments. His extensive knowledge of installations, configurations and migrations help him to troubleshoot and resolve complex issues. Along with a passion to serve others, Casey’s career has been supported by an Associate of Accounting Degree, CISCO, A+ 801 and 802 certifications. You may catch him drinking Dr. Pepper or throwing back some Sour Patch Kids for his “sweet-tooth”. Casey and his wife of over 5 years reside in Whatcom County, along with their growing family.
Cleveland spent the better part of his childhood in Seattle before moving to Bellingham in '04 to attend WWU where he graduated with a degree in Political Science. With a desire to further pursue his education, he moved to Portland where he studied Computer Information Systems. He applied that cumulative knowledge to his job at Portland Public Schools where he worked for 8 years; 4 as a teaching assistant and 4 working on the IT help desk. He made the move back to Bellingham in the summer of 2018, as its the place to be, especially for a passionate music listener like himself.