17
years in the business
81
years of combined experience
468
viruses combated on average each year
29
certifications & degrees
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Our Team

Tech Help has been serving Whatcom and Skagit counties since 2002. Our diverse team works with a variety of industries, such as educational institutions, small-to-large corporations, non-profit organizations, government entities, and financial institutions. Due to the diversity of our clients, we are constantly working with set budgets and creating innovative, proactive, and cost-effective solutions. We work with our clients to design, implement and support solutions, network & systems infrastructure that focuses on improving overall operations.

Our team is certified in the latest technologies and able to service computer hardware, software, business networks, and business applications with exceptional customer service. We help help our clientele with an array of IT issues and solutions by combining stellar customer service, tremendous experience, and our expertise in a wide variety of Microsoft products.

At Tech Help, your success is our primary goal because we fully recognize that your success ultimately drives ours.

Our Certifications & Associations

Tech Help is a Microsoft Small Business Specialist. In addition, we have established various relationships with vendors and partners which helps us provide the best possible technology solutions.

Join Our Team!

Do you love technology and helping others? Email us your resume! 

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    Jeremiah Knutson
    Account Manager

    Jeremiah graduated from Seattle Pacific University with a degree in Business Administration with an emphasis in Information Technology. He has worked in IT for 20 years and sales/customer service for over 12 years. He is passionate about excellent customer service and matching appropriate IT solutions with his clients. Jeremiah lives in Skagit County with his wife and two kids, and loves hiking, sports, and BBQ/smoking on his Traeger. 

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    Bonnie Hedlof
    IT Administrator

    Bonnie is a recent addition to the Tech Help team, although she's been with the company as a whole for over 7 years. Her background is heavy in customer service, organization and management which she uses to help round out our team and keep us running efficiently. She's a fair-weather hiker/camper, avid reader and usually thinks she's a lot funnier than she really is. 

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    Tracy Atwood
    IT Technician Tier III, Lead

    Tracy has been involved in the IT field for nearly 20 years, working in a variety of fields including networking, multimedia, and technical productions. Tracy also has a degree in Business Management. In his free time, Tracy is a Personal Trainer and Health Coach.

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    Joel Erickson
    IT Technician Tier III

    Joel comes to Tech Help after relocating from Kansas. An 18 year specialist in security and Windows servers, he got his first computer - a TRS 80 - in 1981, and learned to write his own programs as a kindergartner (his knock-knock joke generator was a real hit).

    From there he has held a variety of IT positions. Mostly self taught, he is a certified ethical hacker and security analyst. He is a strong advocate for technical security and compliance, and is eager to help clients close vulnerability gaps utilizing outsourced IT. In his spare time he’s an avid reader and gamer.

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    Colby Henderson
    IT Technician Tier II

    Colby brings a over a decade of experience in Information Technology to our team, having held positions in many different industries including higher and primary education, medical and more. With a passion for helping people she uses her experience and skills to bridge the gap between humans and technology. Outside of work she enjoys spending time with her family, an affection for animals and is a HUGE Seahawks fan.

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    Josh Mayer
    IT Technician Tier II

    Josh began his technical career at Montana State University where he studied Computer Science before transferring to Whatcom Community College to earn a degree in Computer Information Systems. From there, Josh worked for the Department of Administration in the State of Alaska before joining Ovation Technical Services in Bellingham. Josh enjoys snowboarding, skateboarding, and fixing computers, of course!

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    Eli Godbolt
    IT Technician Tier II

    After studying computer networking at Bellingham Technical College, Eli interned at Industrial Credit Union and SPIE where he gained valuable help desk experience. Beside his education and intern experience, Eli is CompTIA A+ certified and has been told that he explains computer issues in a clear and concise way. Eli is a lifetime Whatcom County resident and loves hiking, playing guitar, and occasionally singing at open mic nights.

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    Cleveland Harris II
    IT Technician Tier I

    Cleveland spent the better part of his childhood in Seattle before moving to Bellingham in '04 to attend WWU where he graduated with a degree in Political Science. With a desire to further pursue his education, he moved to Portland where he studied Computer Information Systems. He applied that cumulative knowledge to his job at Portland Public Schools where he worked for 8 years; 4 as a teaching assistant and 4 working on the IT help desk. He made the move back to Bellingham in the summer of 2018, as its the place to be, especially for a passionate music listener like himself. 

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    Cody Ganzini
    IT Technician Tier I

    This Bellingham Technical College graduate began his IT career working for a local financial institution and joins Tech Help with a passion for technology and helping people. In his spare time, you'll find him playing his bass guitar or gaming with his friends.